Frequently Asked Questions

Frequently Asked Questions (FAQ)

Have questions? We’ve got answers. Here are some of the most common questions we receive from our customers about garage doors, repairs, installations, and more.

1. What areas do you service?

We proudly serve Northern New Jersey, including Bergen, Passaic, Essex, Morris, Sussex, and surrounding counties. If you’re unsure whether we service your area, feel free to give us a call!

2. Are you licensed and insured?

Yes. BZ Brother’s Garage Doors is fully licensed and insured for both residential and commercial projects, so you can have complete peace of mind when working with us.

3. What types of garage doors do you install?

We install a wide range of garage doors, including:

  • Traditional steel or aluminum garage doors

  • Carriage-style doors

  • Insulated energy-efficient doors

  • Custom wood or composite designs

  • Roll-up and sectional doors for commercial properties

We’ll help you choose a door that fits your home’s style, your needs, and your budget.

4. How do I know if my garage door needs repair or replacement?

Some common signs include:

  • Loud or grinding noises

  • Sagging or misaligned tracks

  • Slow or unresponsive door movement

  • Cracked, dented, or rotting panels

  • Frequent breakdowns or safety concerns

We’re happy to assess your door and recommend whether a repair or full replacement is the better option.

5. How long does a garage door installation take?

Most residential installations can be completed in a single day, depending on the complexity and customization. We’ll give you a clear timeline during your consultation.

6. Do you offer emergency repair services?

Yes, we offer fast-response emergency garage door repair for urgent issues like broken springs, cables, or doors stuck open. Your safety and security are our priority.

7. What brands of openers do you service and install?

We work with top brands such as LiftMaster, Chamberlain, Genie, and others. We also install smart garage openers that allow you to control your door from your phone.

8. What is a garage door tune-up, and do I need one?

A tune-up includes:

  • Lubricating moving parts

  • Checking and tightening hardware

  • Inspecting cables, rollers, and springs

  • Balancing the door

  • Testing the safety sensors and opener

We recommend annual tune-ups to keep your door running safely and smoothly.

9. What are Pentagon Security Shutters, and who needs them?

Pentagon Security Shutters are high-strength rolling shutters designed to protect homes and businesses from break-ins, vandalism, and weather damage. They're perfect for:

  • Storefronts

  • Windows and doors

  • Pool houses

  • Outdoor bar tops

  • Service counters

10. How much does a new garage door cost?

The price depends on the material, size, insulation, and features you choose. We offer free estimates and will walk you through your options with transparent pricing — no hidden fees.

Still Have Questions?

We’re happy to help! Contact us today for expert advice, a free quote, or to schedule service.

📞 Call Us: 551-777-1930
📧 Email: sales@bzbrothersgaragedoors.com